Consolidate: Get Control of Your Service Desk. Whitepaper by ittechcontent Share this Post: Share: Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. Read the eBook and learn how to consolidate and get control of your service desk.